Love your piece or we will take it back! We are so confident that you will love your Moments Engraved home decor item that we offer a full 30 day Satisfaction Guarantee. If you are not satisfied for any reason, please contact our Customer Support Team at firstname.lastname@example.org to arrange for a return authorization. We will provide a return shipping label. If we paid for your original shipping, return freight will be deducted from your refund. If you paid for the original shipping, we will cover the return freight. All products must be new and in original condition. But don't worry....this almost never happens!